Return and Exchange

As an apparel sportwear clothing store, Stitchy Bunny has a set of guidelines that you can go through to get a good idea on our Return and Exchange Policy in order to achieve smooth running purchase from our website. We want to ensure that our customers are satisfied with their purchases. If for any reason you are not completely satisfied with your order, we offer a simple return and exchange process. Here are our general return and exchange guidelines:

Returns:

  1. Items must be returned within 30 days of purchase.
  2. Items must be unworn, unused, and in their original condition with all tags attached.
  3. Items that are damaged, stained, or have been altered in any way will not be accepted.
  4. Refunds will be issued in the original form of payment, minus any shipping costs.
  5. Return shipping costs are the responsibility of the customer.

Exchanges:

  1. Items may be exchanged within 30 days of purchase.
  2. Items must be unworn, unused, and in their original condition with all tags attached.
  3. Exchanges are subject to availability, so we recommend contacting us to confirm availability before initiating the exchange process.
  4. Exchanges will be shipped once the original item has been received and processed.
  5. Exchange shipping costs are the responsibility of the customer.

Please note that some items, such as custom printed apparel, may not be eligible for returns or exchanges. If you have any questions about our return and exchange policy or process, please do not hesitate to contact us. We are committed to ensuring that our customers are completely satisfied with their purchases and will do everything we can to assist you.